Product Support Portals
Please find the portal below that supports the product that you need assistance with and click “Get Help” to login for helpful information or to submit a ticket for resolution.
Product Support
Customer Care Hub
The Customer Care Hub is an online self-service tool for Change Healthcare support. You will find helpful how-to documents, access to customer support analysis, and case management for your service-impacting and onboarding cases.
Products supported in the Customer Care Hub include Claims & Denials Advisor, Clinical Exchange (Clinician), Communications & Payment Services (CPS), Dental Network Solutions, Network Solutions Products, and Patient Access Advisor.
Additional Product Support Portals
Network Solutions
- Claims & Denials Advisor
- Clinical Exchange (Clinician)
- Communications & Payment Services
- Dental Network Solutions
- Network Solutions Products
- Patient Access Advisor
Products supported via Connect Center
- Assurance EDI
- Assurance Reimbursement Management ™
- Clearance EDI
Pharmacy Solutions
Products supported
- Pharmacy Business Intelligence Solutions (Explore DX® and Rx Clarity)
- Pharmacy Management Software Solutions (Enterprise Pharmacy System™, Turn Rx®, Converge Rx™, and Freedom Data)
- Pharmacy Network Solutions, & Pharmacy Revenue Cycle and Billing Solutions (Absolute AR®, MedRx™, and eRx Network)
Software & Analytics Solutions
Products supported via Customer Connection
- ClaimsXten™
- Clear Claim Connection
- Clear Coverage™
- Clinical Document Collector
- Contract Manager
- HealthQx®
- InterQual®
- Patient Education
- Provider Manager
- Reimbursement Manager